Jun 24, 2024  
2013-2014 University Catalog 
2013-2014 University Catalog [ARCHIVED CATALOG]

The Collins College of Hospitality Management

3801 West Temple Avenue, Pomona CA 91768
Buildings 79, 79A, 79B
Phone: (909) 869-2275


Andrew Hale Feinstein, Dean and James A. Collins Distinguished Chair
Michael Godfrey, Associate Dean

Jeffrey N. Brown Myong Jae (MJ) Lee
James F. Burke Zhenxing (Eddie) Mao
Jerald W. Chesser Edward A. Merritt
Ben Dewald John T. Self
Gary A. Hamilton Neha Singh
Margie Ferree Jones Donald St. Hilaire
Sandra A. Kapoor  
Patrick Lee  


Our vision is to shape the future of hospitality.

We seek to create an engaging university experience that embodies excellence in hospitality management education as we become a preeminent source of future leaders in this dynamic and growing industry.


We are dedicated to advancing the field of hospitality management through:

  • our collaborative learn-by-doing approach;
  • our profound appreciation of diverse backgrounds, ideas, and cultures; and
  • our strategic integration of scholarship, service, and applied learning to benefit our stakeholders and the global hospitality industry.


  • Our students are the most valued stakeholders of the college.
  • We are learning-centered.
  • Our faculty are teacher-scholars, valuing balance in their academic pursuits.
  • We believe in the power of diversity and inclusiveness to positively impact our lives and the lives of others.
  • We practice ethical behavior and instill this value in others.
  • We inspire our stakeholders to value lifelong learning.
  • We have an obligation to protect the environment.
  • We believe that student success evolves from an environment where people enjoy what they do.

The Collins College of Hospitality Management offers both undergraduate and graduate programs. The undergraduate program is accredited by ACPHA, Accreditation Commission for Programs in Hospitality Administration.  The Collins College houses an outstanding hospitality management graduate program in California.  Today, the college thrives with more than 1,000 ethnically diverse students and 30 faculty members.

In 1999, the undergraduate program was named The Collins School of Hospitality Management in recognition of a $10 million pledge from Jim and Carol Collins. In 2008, the school became a college. This designation places The Collins College among only a handful of hospitality colleges nationwide, and it remains the only hospitality management college on the West Coast.

The Collins College of Hospitality Management’s state-of-the-art facilities include three buildings (43,000 square feet) that house kitchen laboratories, seminar rooms, classrooms, a student government and club center, conference facilities, faculty and administrative offices and a food and wine education center. The college also includes the Restaurant at Kellogg Ranch. Students manage and operate this full-service restaurant that serves lunch and dinner to the campus community and general public.

Each year, Collins College students are eligible for more than $100,000 in endowed college scholarships. Another $100,000 is also available through professional organizations that have historically supported Collins College students. The Collins College also offers the annual Richard N. Frank Distinguished Lectureship Series and has received major gifts from Andrew and Peggy Cherng (Panda Restaurant Group), Hae and Shina Park, Carl N. and Margaret Karcher (Carl’s Jr.), Richard N. and Mary Alice Frank (Lawry’s Prime Rib), Handlery Hotels, Darden Restaurants, The Conrad N. Hilton Foundation, and The J. Willard and Alice S. Marriott Foundation.

Degrees Offered by The Collins College of Hospitality Management

Bachelor of Science in Hospitality Management

The college offers a Bachelor of Science in Hospitality Management that provides a combination of hospitality management, business, and general education coursework designed to assure that students understand the economic, legal, and social forces that shape the hospitality industry. Major coursework emphasizes qualitative and quantitative analysis, marketing and human resources. The program objectives include team building, unique characteristics of service, guest encounter skills, technology, critical thinking, ethics and leadership. Students work with a faculty mentor to design a series of elective courses to help them focus on individual career goals. Additionally, students learn about the hospitality industry by completing a minimum of 800 required hours of professional work experience prior to graduation.

Master of Science in Hospitality Management

The Master of Science in Hospitality Management (MSHM) degree exposes students to advanced management concepts including accounting and finance, marketing, strategic management, human resources management, as well as qualitative and quantitative analytical skills as they pertain specifically to the hospitality industry.

The program is designed to prepare graduates with the depth of hospitality knowledge and skills that will equip them to make an immediate impact in the highly competitive hospitality industry or to provide the foundation for the pursuit of a terminal degree at an academic institution. The MSHM program is sufficiently flexible to recognize the full range of skills and knowledge needed for significant contributions in all segments of the hospitality industry.

Master of Business Administration with a Hospitality Management Emphasis

The College of Business Administration, in partnership with The Collins College, offers a Master of Business Administration degree, with an emphasis in the hospitality industry. The program, which is designed for managers, offers courses in management, strategy, leadership, law, operations analysis, multi-unit management and information systems. The MBA core classes are offered by the College of Business Administration and the hospitality emphasis is offered by The Collins College.

Minors Offered by the College of Hospitality Management

The Collins College offers a Hospitality Management minor for non-majors.  Additionally, the Collins College participates in a Culinology minor offered by the Human Nutrition and Food Science department of the College of Agriculture.

Hospitality Management

The minor in Hospitality Management is designed to help students in other majors develop marketable skills for application in the hospitality industry and to allow students to explore the unique application of business skills and knowledge of management practices in customer-driven service industries.

The minor is designed primarily for students in Foods and Nutrition, Management and Human Resources, International Business or other majors within the College of Business Administration. The minor helps students develop skills that complement their major course of study and prepare them to pursue careers in the hospitality industry. The Minor in Hospitality Management will also prepare students to be successful, in any customer-oriented industry in which service is the intangible product.


Culinology® is a discipline that blends culinary arts and the science of food. Students majoring in hospitality management or food science and technology may earn a minor in Culinology®, which is trademarked by the Research Chefs Association (RCA). This track is one of only a few programs approved by the RCA. The minor will provide students the tools to successfully develop food products for retail and food service consumption. This track is particularly attractive to those interested in product development. Please refer to the College of Agriculture’s Food Science and Technology section in the University Catalog for course requirements.