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2024-2025 University Catalog
Hospitality Management, B.S.: 120 units
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Return to: Index of Academic Programs
The curriculum matrix for the degree program may be found here. The curriculum matrix is the alignment of courses (curriculum) with the desired goals and student learning outcomes of the program. It shows what is taught and how these outcomes are achieved through the completion of the degree program.
Offered by: The Collins College of Hospitality Management
The college offers a Bachelor of Science in Hospitality Management that provides a combination of hospitality management, business, and general education coursework designed to assure that students understand the economic, legal, and social forces that shape the hospitality industry. Major coursework emphasizes qualitative and quantitative analysis, marketing and human resources. The program objectives include team building, unique characteristics of service, guest encounter skills, technology, critical thinking, ethics and leadership. Students work with a faculty mentor to design a series of elective courses to help them focus on individual career goals. Additionally, students learn about the hospitality industry by completing a minimum of 800 required hours of professional work experience prior to graduation.
Program Learning Outcomes of Hospitality Management Undergraduates
- Identify and apply the knowledge and skills necessary for hospitality and tourism operations
- Overview of the hospitality industry, guest experience, and the profession
- Operations relative to lodging management
- Operations relative to food service management
- Relationship of tourism to hospitality management
- Field experience
- Operations relative to facility maintenance and management
- Allow students to develop a depth of knowledge or a broad exposure to the diverse segments of the industry
- An evaluative culminating/capstone experience
- Develop and integrate a core set of business skills necessary to successfully operate a hospitality and tourism organization
- Human resource management relative to business operations
- Marketing of goods and services relative to business operations
- Accounting procedures/practices relative to business operations
- Legal environment relative to business operations
- Economic environment relative to business operations
- Technology relative to business operations
- Organizational theory and foundations of management
- Financial management relative to business operations
- Ethical considerations and socio-political influences affecting organizations
- Strategic management relative to business operations
- Leadership theory relative to business operations
- Demonstrate competence in the communication skills necessary for hospitality and tourism management
- Written communication skills required for hospitality and tourism management
- Oral communication skills required for hospitality and tourism management
- Interpersonal communication skills required for hospitality and tourism management
- Digital communication skills required for hospitality and tourism management
- Formulate business decisions in hospitality and tourism management
- Analytical skills required for hospitality and tourism management
- Critical thinking skills required for hospitality and tourism management
- Problem solving skills required for hospitality and tourism management
- Evaluate leadership principles necessary in the diverse and global hospitality and tourism industry
- Leadership skills necessary to effectively manage in the hospitality industry
- Relationship between ethical leadership, culture, and performance
- Exposure to internal and external stakeholders from diverse backgrounds and cultures
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Note(s):
* On the first day of class for HRT 2020 , HRT 2810L , and HRT 3830L , each student must show and carry a valid Food Protection Management Certification from any of the ANSI-CFP Accreditation Programs accepted by the Los Angeles Department of Environmental Health.
** Professional Work Experience (PWE): A minimum of 800-hours of PWE must be completed and documented by the first day of class in HRT 3410 . The student will complete an approved 800 hours of Professional Work Experience (PWE) in a hospitality industry segment that allows the student to apply classroom knowledge with guided practice. The PWE position will offer a variety of tasks relevant to the student’s career preparation, an opportunity for autonomy, an opportunity to interact with other employees, and an opportunity to engage in management and/or supervisory activities for the employer or host property.
*** For the Food and Beverage Emphasis, the lunch option will require students to take HRT 3830 -01 and HRT 3830L -01 OR HRT 3830 -02 and HRT 3830L -02 concurrently. The dinner option will require students to take HRT 3830 -03 and HRT 3830L -03 OR HRT 3830 -04 and HRT 3830L -04 concurrently.
Major Electives: 9 units
Any course taken in the Major Required section may not be used to satisfy a Major Elective (HRT 3040 , HRT 3050 , HRT 3170 , HRT 3930 , HRT 3950 , HRT 4020 , HRT 4840 , HRT 4860 , or HRT 4870 ). Of the 9 units of Major Electives, at least 3 units must be 4000-level HRT elective and up to 3 units may be faculty advisor approved non-HRT course. If any faculty advisor-approved non-HRT course or the one HRT elective course listed below is used to also satisfy a GE requirement, then the Unretstricted Elective units may increase to more than 3 units. Every HRT student must earn at least 120 units to satisfy the degree requirements.
Note(s):
HRT 2000 , HRT 2990 , HRT 4000 , and HRT 4990 may be applied to this area; consult with your faculty advisor for further details and petition approval.
*This course does not meet the 4000-level Major Elective requirement.
Unrestricted Electives: 3-6 units
Select a sufficient number of courses so that the total from “Major Required”, “Major Elective”, “GE”, and “Unrestricted Electives” is at least 120 units.
General Education Requirements: 48 units
Students should view their Degree Progress Report (DPR) for information regarding their General Education requirements. Unless specific GE courses are required for their major, please refer to the list of approved courses in the General Education Program in the University Catalog, https://catalog.cpp.edu. When viewing the catalog, students should select the catalog year associated with the GE requirements listed in their Degree Progress Report.
Area A. English Language Communication and Critical Thinking (9 units)
At least 3 units from each sub-area
1. Oral Communication
2. Written Communication
3. Critical Thinking
Area B. Scientific Inquiry and Quantitative Reasoning (12 units)
At least 3 units from each sub-area
1. Physical Sciences
2. Life Sciences
3. Laboratory Activity
4. Mathematics/Quantitative Reasoning
5. Science and Technology Synthesis
Area C. Arts and Humanities (12 units)
At least 3 units from each sub-area and 3 additional units from sub-areas 1 and/or 2
1. Visual and Performing Arts
2. Literature, Modern Languages, Philosophy and Civilization
3. Arts and Humanities Synthesis
Area D. Social Sciences (9 units)
At least 3 units from each sub-area
1. U.S. History and American Ideals
2. U.S. Constitution and California Government
4. Social Science Synthesis
Area E. Lifelong Learning and Self-Development (3 units)
Area F. Ethnic Studies (3 units)
American Institutions: 6 units
Courses that satisfy this requirement may also satisfy GE Areas D1 and D2.
Graduation Writing Test
The Graduation Writing Test (GWT) is suspended until Fall 2025. Students entering Cal Poly Pomona before Fall 2025 are not required to take the Graduation Writing Test.
Summer Sponsored Experience: 0 unit
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