Jul 20, 2024  
2024-2025 University Catalog 
2024-2025 University Catalog

Hospitality Management, M.S.: 36 units

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The curriculum matrix for the degree program may be found here. The curriculum matrix is the alignment of courses (curriculum) with the desired goals and student learning outcomes of the program. It shows what is taught and how these outcomes are achieved through the completion of the degree program.

Offered by: The Collins College of Hospitality Management

The Master of Science in Hospitality Management (MSHM) degree exposes students to advanced management concepts including accounting and finance, marketing, strategic management, human resources management, as well as qualitative and quantitative analytical skills as they pertain specifically to the hospitality industry.

The program is designed to prepare graduates with the depth of hospitality knowledge and skills that will equip them to make an immediate impact in the highly competitive hospitality industry or to provide the foundation for the pursuit of a terminal degree at an academic institution. The MSHM program is sufficiently flexible to recognize the full range of skills and knowledge needed for significant contributions in all segments of the hospitality industry.

3801 West Temple Avenue, Pomona CA 91768
Buildings 79, 79A, 79B, 80
Phone: 909 869 2275

Student Learning Outcomes of Hospitality Management Graduates

Through participation in curricular and co-curricular learning opportunities, Master of Science Graduates of The Collins College will be able to manage professionally in various hospitality organizations. Specifically, Collins College Graduates will be able to:

1. Characteristics of Hospitable Service
Create favorable guest experiences by designing effective service delivery systems in a hospitality business environment.
2. Technological Literacy
Intelligently use current and relevant technology, information, and findings from research data to enhance organizational performance in a hospitality business environment.

3. Analytical Thinking
Use appropriate statistical analyses and methodological techniques and interpret the results to formulate rational solutions in a hospitality business environment.

4. Teamwork
Contribute to positive team performance in a hospitality business environment by appraising and managing one’s team-related competencies, in particular, the knowledge skills, and attitudes considered transportable from one team to another.

5. Leadership
Demonstrate advanced principles of strategy and leadership while working with others in a hospitality business environment.

Admission to the Program

Questions about admission deadlines may be directed to the Director of Graduate Studies at nsingh@cpp.edu or (909) 869-4565.

Admission Requirements:

  • Fill out and pay the application fee ($70) through CSU Apply online portal.
  • Fill out the  MSHM application(pdf) https://www.cpp.edu/ceu/degree-programs/hospitality/mshm-application-form.pdf.
  • A bachelor’s degree in hospitality management or closely related disciplines with a recommended GPA of 3.0 out of 4.0 (Applicants with a bachelor’s degree in other disciplines are also eligible for the MSHM.*)
  • Two letters of recommendation.
  • Resume and statement of purpose.
  • At least one year of hospitality management experience is recommended.
  • Some pre-requisite courses might be recommended based on undergraduate studies.
Graduate Conditionally Classified

A person may be admitted to a graduate degree or credential program in this category if, in the opinion of appropriate campus authority, he/she can remedy deficiencies by additional coursework but otherwise satisfies all other university requirements for admission. All prerequisites must be specified by the admitting department at the time of student admission. Academic departments are responsible for tracking conditionally admitted students and must report their academic progress to the Office of Financial Aid and Scholarships and the Graduate Studies Office via a memo on a term basis. Students admitted conditionally will not be allowed to concurrently register for graduate courses that are required for the completion of their projected graduate or professional program. To comply with both existing federal regulations and CSU system policy, conditionally admitted students’ financial aid is limited to private loans. Once all deficiencies are resolved and unconditional status is granted by Cal Poly Pomona, students may be eligible for federal and state aid. Conditional admission does not guarantee unconditional admission to a program.

Degree Requirements   

The curriculum of the Master of Science in Hospitality Management (MSHM) requires a minimum of 36 semester units. Students will select either the thesis option or non-thesis option (professional paper).

Elective courses must be chosen from an approved list of hospitality elective courses. No more than 9 elective semester units may be transferred from another hospitality graduate institution. A grade-point average of B (3.0) or better must be maintained in all graduate-level course work taken at the university.

The candidate must be enrolled in the university during the quarter of graduation. In addition, each MSHM candidate is responsible for satisfying all university requirements specified elsewhere in the university catalog.

Thesis Option

The thesis option provides an excellent framework for students who are interested in pursuing a Ph.D. Students are required to complete 21 units of required courses, 9 units of elective courses and 6 units of master’s thesis.

For the thesis option, the thesis committee must be composed of three graduate faculty consisting of a major professor and two other committee members. The committee is selected by the student in consultation with a faculty advisor. The thesis proposal (3 units) is developed in consultation with the student’s faculty advisor and two other committee members.

An acceptable master’s thesis (3 units) must be completed and submitted in accordance with university regulations. An oral thesis defense must be successfully completed. Prior to the oral thesis defense, students with a thesis option are required to present his/her thesis in the Graduate Seminar scheduled by the Director of Graduate Studies. 

Non-Thesis Option (Professional Paper)

The non-thesis option (professional paper) consists of 21 units of required courses, 12 units of elective courses and 3 units to complete a professional paper.

The professional paper must be approved by the candidate’s professional paper committee including major professor and one other graduate faculty member. The professional paper must be an exploratory, qualitative, or quantitative analysis of a management problem specific to the hospitality industry. Like the thesis option, the student electing the non-thesis option is required to present his/her professional paper in the Graduate Seminar before the final approval by his/her professional paper committee.

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