EMT 5720 - Total Quality Management in Engineering (3)

Introduction to the principles and practices of Total Quality Management (TQM). The tools and techniques needed for understanding and implementing TQM. A practical state-of-the-art approach will be used. Applications in service, manufacturing, government, military, construction, education, small business, health care and nonprofit organizations will be presented.

Component(s): Lecture
Grading Basis: Graded Only
Repeat for Credit: May be taken only once