MHR 4040 - Conflict Management in Organizations (3)

Explore the major concepts and theories of conflict management and resolution in organizational settings. Topics covered include: cooperative and competitive business negotiations; distributive and integrative bargaining situations at the workplace; interests, rights and power oriented conflict management strategies; creativity, problem solving and cross-cultural issues in conflict management and resolution; coalitions and multi-party negotiations; and third party interventions. Emphasis on developing and practicing students’ conflict management and resolution skills that can be utilized in business world.

Prerequisite(s): C or better in MHR 3020 or MHR 318.
Component(s): Lecture
Grading Basis: Graded Only
Repeat for Credit: May be taken only once