Jul 15, 2024  
2016-2017 University Catalog 
2016-2017 University Catalog [ARCHIVED CATALOG]

Hospitality Management, B.S.: 180 units

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Offered by: The Collins College of Hospitality Management

The college offers a Bachelor of Science in Hospitality Management that provides a combination of hospitality management, business, and general education coursework designed to assure that students understand the economic, legal, and social forces that shape the hospitality industry. Major coursework emphasizes qualitative and quantitative analysis, marketing and human resources. The program objectives include team building, unique characteristics of service, guest encounter skills, technology, critical thinking, ethics and leadership. Students work with a faculty mentor to design a series of elective courses to help them focus on individual career goals. Additionally, students learn about the hospitality industry by completing a minimum of 800 required hours of professional work experience prior to graduation.

Student Learning Outcomes of Hospitality Management Undergraduates

Through participation in curricular and co-curricular learning opportunities, including professional work experience and networking with our industry partners, Bachelor of Science Graduates of The Collins College of Hospitality Management will develop the competencies necessary to successfully manage in various hospitality organizations. These competencies include:

  • Characteristics of Hospitable Service
    Create favorable guest experiences by using professional service management techniques in a hospitality business environment.
  • Technological Literacy
    Apply current and relevant technologies in a manner designed to enhance organizational performance in a hospitality business environment.

  • Analytical Thinking
    Make clear and logical decisions by organizing, analyzing, and interpreting information and formulating rational solutions in a hospitality business environment.
  • Teamwork
    Contribute to positive team performance in a hospitality business environment by appraising and managing one’s team-related competencies, in particular, the knowledge, skills, and attitudes considered transportable from one team to another.
  • Leadership
    Model the behaviors of effective, ethical leaders by demonstrating the fundamental principles of leadership in a hospitality business environment.


* Professional Work Experience (PWE): A minimum of 800-hours of PWE must be completed and documented prior to enrolling in HRT 341 .  Collins College students must perform a minimum of 800 hours of PWE, with 400 of the hours performed in residence.  PWE is hospitality-specific industry work performed after high school graduation.  Document PWE on company letterhead and letter(s) should show the total hours worked and explain the student’s job description(s) and related duties.  Faculty recommend that PWE show growth in knowledge and skills above those of an entry-level employee.

** HRT 382  and HRT 383L  must be taken in two consecutive quarters.  When students enroll in HRT 382  , they must select one of two options available.  The lunch option will require students to take HRT 382 -01 and HRT 383L -01.  The dinner option will require students to take HRT 382 -02 and HRT 383L -02.

*** HRT 304  and HRT 390  are prerequisites to HRT 393 /HRT 393L .  Students must complete a minimum 200 hours of hotel/lodging-specific PWE (may be part of overall PWE) prior to enrolling in HRT 393 /HRT 393L .

Required Support Courses: 17 units

Some major support courses should be used to satisfy the indicated GE requirements.  If these courses are not used to satisfy GE, the total units to degree may be more than 180 units.

Elective Support Courses: 28 units

Of the 28 units required in this section, at least 4 units must be 400-level HRT, and 12 units may be advisor-approved non-HRT courses.

Some major support courses should be used to satisfy the indicated GE requirements.  If these courses are not used to satisfy GE, the total units to degree may be more than 180 units.


HRT 200, 299, 400 and 499 may be applied to this area - consult with advisor.

Unrestricted Electives: 4-12 units

Select a sufficient number of courses so that the total from “Required Support”, “Elective Support”, “GE”, and “Unrestricted Electives” is at least 117 units.

General Education Requirements: 68 units

Students should consult the Academic Programs website https://www.cpp.edu/~academic-programs/general-education-course-listings.shtml for current information regarding this requirement. Unless specific courses are stated under Support Courses, please refer to the list of approved courses under General Education Requirements, Areas A through E.

  Course Term Taken Grade
Area A. Communication and Critical Thinking (12 units)
1. Oral Communication      
2. Written Communication      
3. Critical Thinking      
Area B. Mathematics and Natural Sciences (16 units)
1. Physical Science      
2. Biological Science      
3. Laboratory Activity      
4. Mathematics/Quantitative Reasoning      
5. Science and Technology Synthesis      
Area C. Humanities (16 units)
1. Visual and Performing Arts      
2. Philosophy and Civilization      
3. Literature and Foreign Languages      
4. Humanities Synthesis      
Area D. Social Sciences (20 units)
1. U.S. History, Constitution, and American Ideals
    a. United States History
    b. Introduction to American Government
2. History, Economics, and Political Science      
3. Sociology, Anthropology, Ethnic and Gender Studies      
4. Social Science Synthesis      
Area E. Lifelong Understanding and Self-development (4 units)      

For an alternative and interdisciplinary way to complete some of their GE requirements, students may choose the Interdisciplinary General Education program, see below. 

Interdisciplinary General Education: 32 units

An alternate pattern for partial fulfillment of GE Areas A, C, D, and E available for students is the Interdisciplinary General Education (IGE) program.  Students should see an advisor for specific GE coursework required by their major.  Students must be exempt from or score at least 147 on the EPT to qualify for IGE.  Please refer to the University Catalog General Education Program section for additional information.

How IGE fulfills General Education Requirements:

Year Completion of IGE Courses Satisfies GE Requirements
Freshman IGE 120 , IGE 121 , IGE 122   A2 as well as any 2 courses from C1-C3
Sophomore IGE 220 , IGE 221 , IGE 222   D1 (8 units) and D3
Junior IGE 223 , IGE 224   D2 and Area E

American Institutions: 8 units

Courses that satisfy this requirement may also satisfy GE Area D1.

American Cultural Perspectives Requirement: 4 units

Refer to the University Catalog General Education Program section for a list of courses that satisfy this requirement.  Course may also satisfy major, minor, GE, or unrestricted elective requirements.

Graduation Writing Test

All persons who receive undergraduate degrees from Cal Poly Pomona must pass the Graduation Writing Test (GWT).  The test must be taken by the quarter following completion of 120 units for undergraduates.

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