Offered by: Cal Poly Pomona, University Interdisciplinary Programs
The Total Quality Management (TQM) Minor may be taken by students having any major in the University. It is particularly appropriate for students having majors in the following areas: Technology and Operations Management, Industrial and Manufacturing Engineering, Management and Human Resources, International Business and Marketing. The Minor is intended to allow students to gain the knowledge and skills necessary for effective application of quality management techniques in manufacturing, service, and not-for-profit organizations. The Total Quality Management Minor will help fill the need for graduates, especially from business and engineering, who are trained in the concepts, techniques, tools and methods of analysis used for the continuous improvement of product, service, and process quality. Computer-based approaches are used wherever they are available and appropriate. For more information, students may contact any of the following faculty members: Dr. John Knox (Operations Management), Dr. Peggy Snyder (Management and Human Resources), and Professor Phil Rosenkrantz (Industrial and Manufacturing Engineering).